IAS QUALITY POLICY STATEMENT

       The Internal Affairs Service (IAS), as the lead police watchdog, commits to the philosophy of justice, integrity, and truth, and values fairness, professionalism, and honesty, as it delivers effective, efficient, and relevant complaint, investigative, and case disposition services.

To attain and maintain high credibility and excellent performance, the IAS aims and pledges to:

1. Process complaints, investigate, and dispose administrative cases with speed and impartiality;
2. Provide highly satisfactory service to all clients, interested parties, customers, and stakeholders;
3. Fulfill and comply with applicable international standards, and statutory and regulatory requirements;
4. Continuously develop the competencies of all IAS investigators, evaluators, intelligence operatives, prosecutors, summary hearing officers, and other related talents and human resources; and,
5. Regularly improve its quality management system.